Pre-Order Refunds & Cancellations
Pre-order items may be canceled and fully refunded within 48 hours of purchase, provided production has not yet begun.
Once production has started, all pre-order sales are final and cannot be canceled or refunded. This is because items are produced specifically based on confirmed orders.
Returns & Exchanges
We accept returns or exchanges only under the following conditions:
- The item arrives damaged or defective
- You received the wrong item or size
If this occurs, please contact us within 7 days of delivery with photos of the issue. Approved cases will be eligible for a replacement, exchange, or store credit.
Items must be:
- Unworn
- Unwashed
- In original condition
Store Credit
In some cases, we may offer store credit instead of a refund. Store credit never expires and can be used toward future drops.
Non-Returnable Items
The following are not eligible for return or refund:
- Worn or washed items
- Items damaged after delivery
- Orders placed outside the stated return window
Shipping Costs
Shipping costs are non-refundable unless the return is due to an error on our end.
Contact Us
If you have questions about your order, sizing, or our policies, please reach out before purchasing. We’re happy to help.